A prospective client contacts the firm after hours
Contact, location, matter category, and approved details recorded
AI WORKFLOWS BUILT FOR LAW-FIRM INTAKE
Praktos AI acknowledges new matters, captures approved administrative details, routes consultation requests, and keeps follow-up visible while attorneys retain every judgment call.
Focused workflow builds start at $795. Connected systems are scoped around your tools, rules, and volume.
You approve the rules, handoff, and success metric before anything reaches a customer.
Designed around the software law firm teams already know
Real platforms. No rip-and-replace pitch.
Clio
MyCase
Lawmatics
PracticePanther
Filevine
CallRailContact, location, matter category, and approved details recorded
Office, language, timing, and escalation boundaries checked
Uncertainty goes to a personConsultation request routed for firm review
Context includedStatus and next owner recordedFaster acknowledgement, cleaner consultation follow-up, and explicit boundaries around legal judgment.
“Prospective clients receive an immediate, approved response, but the system never suggests that we accepted the matter. Our intake team starts with a clean summary.”
MichaelManaging Partner“Unscheduled consultations and missing administrative steps are visible instead of buried across inboxes. Staff takes over exactly where our policy says they should.”
AnnaLaw Firm Intake Director“The workflow fits our existing intake software and preserves conflict, eligibility, and engagement decisions for the firm.”
JoshLaw Firm Operations PartnerEach system starts with a real operational trigger, applies your approved rules, and ends with a visible outcome or human owner.
Acknowledge calls, texts, and forms around the clock and collect only the administrative details your firm permits.
Every inquiry is handed to the firm or marked with a clear stop reason.Use matter type, office, location, language, and timing rules while preserving firm-owned eligibility decisions.
Nothing implies acceptance, representation, or a legal conclusion.Follow approved consultation, document, and engagement steps with reminders that stop on reply, opt-out, or staff takeover.
Staff sees who is waiting and what remains incomplete.No generic chatbot list. These are real trigger-to-outcome systems designed around the work your team already performs.
After-hours inquiries receive approved acknowledgement and a structured administrative handoff to the correct queue.
Approved consultation requests that remain unscheduled receive controlled reminders and a staff handoff on response.
Missing administrative items are identified and requested without interpreting legal documents or creating a relationship.
Start with the law firm opportunities your team is not consistently working today. Change every input to match your real operation.
Replace each starting value with a conservative number from your law firms operation.
The system earns trust by making every decision boundary, exception, and business result visible.
Document the trigger, current handoffs, tools, delays, and the number that should improve.
Agree what the system may do, what it must never do, and exactly when a person takes over.
Build against your current stack and test normal, duplicate, failure, opt-out, and exception paths.
Measure outcomes, review unresolved items, and expand only after the first workflow is reliable.
Every engagement defines the trigger, approved actions, staff handoff, failure paths, and the number that should improve.
Build and test one valuable workflow—such as new-matter response & routing—before committing to a larger system.
Connect intake, approved decisions, customer communication, scheduling or workflow status, and staff takeover across your current stack.
Build a staged operating layer across lead flow, service delivery, follow-up, exceptions, and management visibility.
Every workflow is designed around the professional, safety, privacy, and operational boundaries of law firms.
The system does not provide advice, set strategy, predict outcomes, accept matters, or replace professional judgment.
Conflict review, eligibility, fees, acceptance, and the attorney-client relationship remain firm-owned.
Urgent, uncertain, or sensitive matters route to approved staff using the firm's exact boundaries.
What the system handles, where people step in, and how the first workflow is scoped.
Book a Systems AssessmentNo. It supports approved administrative intake, consultation scheduling, document requests, and status communication. It does not provide legal advice or create an attorney-client relationship.
Yes, when required access is available. We confirm the specific fields and actions the integration supports before building.
It can offer approved times and route requests. Conflict review, eligibility, fees, acceptance, and representation decisions remain with the firm.
After-hours acknowledgement or unscheduled-consultation follow-up are focused starts with clear boundaries and measurable intake outcomes.
One focused law firm workflow with a defined trigger, approved action, staff handoff, failure-path testing, and one KPI. Connected systems are scoped separately after the first workflow is mapped.
A written systems assessment showing the first law firm workflow, the software it touches, the rules it follows, the exceptions staff owns, and the number that will show whether it works.
No. Conversation is only one interface. The value is in connecting intake, approved decisions, scheduling or workflow status, follow-up, staff takeover, and reporting across your existing law firm operation.
Failure paths are designed before launch. Duplicate requests, missing data, unavailable software, opt-outs, timeouts, and uncertain situations stop safely and create a visible staff-owned exception instead of disappearing.
Yes. Staff takeover, pause conditions, approval gates, escalation recipients, and audit visibility are part of the workflow design. Automation remains inside the operating boundaries your team approves.
No. The recommended approach is one valuable workflow, one owner, and one measurable result. Additional workflows are added only after the first system is reliable and your team is comfortable operating it.
Bring the current process, software, biggest bottleneck, and edge cases. Leave with the first trigger, workflow, human handoff, and KPI mapped out.
Book a Systems Assessment