HOMEOWNER
THE SIGNALA homeowner reports an active leak
Fixture, shutoff status, damage risk, and location recorded
Focused plumbing workflow builds start at $795See what you can buy
AI WORKFLOWS BUILT FOR PLUMBING OPERATIONS
Turn urgent calls into correctly routed jobs—without flooding the office with callbacks.
Praktos AI captures plumbing issues, checks service area and emergency rules, books approved work, coordinates dispatch, and follows estimates without forcing a new field-service platform.
Focused workflow builds start at $795. Connected systems are scoped around your tools, rules, and volume.
One workflow, one owner, one KPI Built around your existing software Human judgment stays human-owned
LIVE PLUMBING FLOWACTIVE
TRIGGERA homeowner reports an active leak
CAPTUREFixture, shutoff status, damage risk, and location recorded
CHECK RULESEmergency policy, service area, and plumber availability checked
NEXT ACTIONOn-call handoff or approved appointment offered
BUSINESS RESULTUrgent work moves fast without unsafe promises
You approve the rules, handoff, and success metric before anything reaches a customer.
Designed around the software plumbing teams already know
Real platforms. No rip-and-replace pitch.
ServiceTitan
Housecall Pro
Jobber
FieldEdge
Service Fusion
CallRailFROM URGENT CALL TO CONTROLLED RESPONSE
The homeowner explains the problem once. The office keeps the route clean.The plumber receives the full context.
SERVICE DESK
THE CONTROLApproved rules decide what can move.
Emergency policy, service area, and plumber availability checked
Uncertainty goes to a personPLUMBER
THE OWNED OUTCOMEUrgent work moves fast without unsafe promises
On-call handoff or approved appointment offered
Context includedStatus and next owner recordedPLUMBING OPERATOR FEEDBACK
What changes when follow-up runs consistently.
Faster triage, cleaner route changes, and quote follow-up that does not depend on memory.
“The intake summary tells our on-call plumber whether water is active, where the issue is, and what the customer already tried. We respond faster with fewer repeat questions.”
MichaelPlumbing Company Owner“The office used to juggle callbacks, dispatch changes, and quote reminders. Now each one has an owner and a visible next step.”
AnnaPlumbing Operations Manager“Our replacement quotes get consistent follow-up without sounding robotic. When a homeowner replies, the estimator gets the whole conversation.”
JoshService Plumbing OwnerTHE PLUMBING OPERATING LAYER
Every plumbing request is triaged, routed,and given an owner.
Each system starts with a real operational trigger, applies your approved rules, and ends with a visible outcome or human owner.
Triage calls with approved questions
Capture the fixture, symptoms, active-water status, property type, and access details before routing.
Urgent calls reach the right person with context already attached.Book around skills and geography
Match drain, water-heater, sewer, repipe, and general-service work to the right availability.
The calendar respects job type, travel time, and on-call boundaries.Recover quoted work
Follow water-heater, repipe, sewer, and fixture estimates with approved reminders and clear stop rules.
Warm replies return to staff without repetitive manual chasing.The promise: no request disappears into an inbox, queue, or disconnected system.It moves, reaches a human owner, or shows the exact reason it stopped.
Run your numbers HIGH-VALUE PLUMBING WORKFLOWS
Automations that move the right call—without flooding dispatch.
No generic chatbot list. These are real trigger-to-outcome systems designed around the work your team already performs.
EMERGENCY ROUTINGSAMPLE RUN
Active-Leak Triage & Handoff
The workflow asks only approved safety and access questions, then alerts on-call staff with a concise incident summary.
TRIGGERCaller reports water actively running
CAPTURERecord fixture, shutoff, and damage risk
CHECKApply emergency and service-area rules
ESCALATESend the full summary to on-call staff
BUSINESS RESULTReduce response delay while a plumber keeps the technical decision.
ESTIMATE RECOVERYSAMPLE RUN
Water-Heater Quote Follow-Up
Unaccepted replacement quotes receive a timed sequence based on age, quote status, and customer response.
TRIGGERReplacement quote is open for 48 hours
VERIFYConfirm quote is still open
REMINDSend approved options and scheduling link
HANDOFFRoute questions to the estimator
BUSINESS RESULTKeep high-intent replacement work from going cold.
ROUTE DENSITYSAMPLE RUN
Neighborhood Slot Fill
When a plumber finishes early, nearby eligible service requests can receive an earlier-opening offer.
TRIGGERA route gains a 90-minute opening
MATCHFind nearby jobs of the right type
OFFERText the approved earlier window
SYNCUpdate the accepted arrival time
BUSINESS RESULTUse drive time and open capacity more productively.
YOUR LEAK, IN YOUR NUMBERS
What could consistent follow-up be worth each month?
Start with the plumbing opportunities your team is not consistently working today. Change every input to match your real operation.
Open opportunities × re-engaged × booked × valueA simple model for deciding whether the first workflow is worth building.
USE YOUR NUMBERSMonthly opportunity model
Replace each starting value with a conservative number from your plumbing companies operation.
OPEN35opportunities→RE-ENGAGED11responses→BOOKED4.2jobs
MODELED MONTHLY OPPORTUNITY VALUE$3,360Illustrative model, not a forecast. Use your own conversion rates, margins, and capacity before making a decision.
HOW IT GETS BUILT
Your rules first. Automation second.
The system earns trust by making every decision boundary, exception, and business result visible.
Map the real workflow
Document the trigger, current handoffs, tools, delays, and the number that should improve.
Define rules and boundaries
Agree what the system may do, what it must never do, and exactly when a person takes over.
Connect and test
Build against your current stack and test normal, duplicate, failure, opt-out, and exception paths.
Launch with visibility
Measure outcomes, review unresolved items, and expand only after the first workflow is reliable.
WHAT YOU CAN BUY
Start with one workflow. Expand only after it works.
Every engagement defines the trigger, approved actions, staff handoff, failure paths, and the number that should improve.
STARTING AT$795One working automation
Focused Plumbing Workflow
Build and test one valuable workflow—such as active-leak triage & handoff—before committing to a larger system.
CONNECTED BUILDScopedCore operating loop
Connected Plumbing Operations
Connect intake, approved decisions, customer communication, scheduling or workflow status, and staff takeover across your current stack.
FULL SYSTEMCustomEnd-to-end journey
Plumbing Automation System
Build a staged operating layer across lead flow, service delivery, follow-up, exceptions, and management visibility.
Every build includesWorkflow and integration mapRules and staff handoffFailure-path testingOne KPI dashboard
WHERE AUTOMATION STOPS
Routine work moves. Judgment stays with your team.
Every workflow is designed around the professional, safety, privacy, and operational boundaries of plumbing companies.
No invented diagnoses
The workflow captures reported symptoms and routes them; it does not claim to diagnose a plumbing failure.
Emergency rules stay yours
You define after-hours areas, job types, escalation contacts, and when no appointment may be promised.
Customer consent is respected
Follow-up observes approved hours, opt-outs, reply stops, and staff takeover.
STRAIGHT ANSWERS
What Plumbing operators should know.
What the system handles, where people step in, and how the first workflow is scoped.
Book a Systems AssessmentCan AI tell whether a plumbing call is an emergency?
It can apply your approved triage questions and escalation rules. Safety-sensitive or unclear situations are handed to a person rather than diagnosed by AI.
Can it schedule by job type and plumber skill?
Yes. Clear rules can include drain equipment, water-heater work, sewer capability, property type, location, and on-call availability.
Will it replace our dispatch software?
No. The goal is to connect intake and follow-up to the system your team already trusts, subject to available integrations.
What should a plumbing company automate first?
Missed-call recovery, active-leak handoff, or high-value estimate follow-up are usually strong first workflows because the outcome is easy to measure.
What can we start with for $795?
One focused plumbing workflow with a defined trigger, approved action, staff handoff, failure-path testing, and one KPI. Connected systems are scoped separately after the first workflow is mapped.
What do we receive before deciding to build?
A written systems assessment showing the first plumbing workflow, the software it touches, the rules it follows, the exceptions staff owns, and the number that will show whether it works.
Is this just another chatbot or answering service?
No. Conversation is only one interface. The value is in connecting intake, approved decisions, scheduling or workflow status, follow-up, staff takeover, and reporting across your existing plumbing operation.
What happens when a system or integration fails?
Failure paths are designed before launch. Duplicate requests, missing data, unavailable software, opt-outs, timeouts, and uncertain situations stop safely and create a visible staff-owned exception instead of disappearing.
Can our team pause or take over the workflow?
Yes. Staff takeover, pause conditions, approval gates, escalation recipients, and audit visibility are part of the workflow design. Automation remains inside the operating boundaries your team approves.
Do we have to automate everything at once?
No. The recommended approach is one valuable workflow, one owner, and one measurable result. Additional workflows are added only after the first system is reliable and your team is comfortable operating it.
BOOK YOUR PLUMBING SYSTEMS ASSESSMENT
Know exactly what to automate first—and what it should improve.
Bring the current process, software, biggest bottleneck, and edge cases. Leave with the first trigger, workflow, human handoff, and KPI mapped out.
Book a Systems AssessmentOne workflowOne human handoffOne number to improve